Refund Policy

Our Printed Backdrops and Mat Floors and are custom printed to order based on your size and art work selected, therefore we are unable to accept returns or exchanges.
Once your order is placed it cannot be canceled..

We do not accept returns, if an item is received misprinted or damaged our Policy is to replace the item in the same material, size and design.

You may exchange your unused Fabric or Poly Backdrop for a different size if you ordered the incorrect size, you will be responsible for postage of returning the original order as well as the postage to reship the new size.
To be eligible for an exchange, your item must be unused and in the same condition that you received it.
Our policy lasts 30 days from delivery of order. If 30 days have gone by since delivery of your order, unfortunately we can’t offer you an exchange.
Although we pride ourselves in the quality of our drops, printing conditions can vary during manufacturing. Due to printing conditions and material selection the saturation level of our more solid colored textured drops, like those in our glamour category, may vary from the color on screen. Slight color variations are not eligible for returns.

Please notify us at goodbackdrop@outlook.com